Privacy Policy

Last updated: January 2026

Who I am

I’m Louise Mayne-Flower, a freelance marketing consultant based in the UK. This website exists to provide information about my services.

How you can contact me

You can contact me via:

I don’t currently collect data through contact forms.

What personal data I collect

I may collect the following personal information when you contact me or work with me:

Name
Business name
Email address
Phone number
Project-related information you choose to share
Invoicing and payment details (for clients)

How I get your data

You provide it directly by contacting me via email or LinkedIn. Sometimes I may get your contact details from someone who thinks my services could help you. I’ll only use that information to get in touch with you about my services, and only if it’s reasonable to do so. I won’t share or sell your data.

Why I collect your data

I collect and use personal data to:

Respond to enquiries
Provide and manage agreed services
Prepare proposals, contracts, invoices, and receipts
Communicate about your project
Maintain business and tax records

Legal basis for processing

Under UK law (GDPR), I use your personal information only when I need to, for:

Running my business and providing the services you ask for
Fulfilling a contract we have
Keeping records for taxes and accounting

How I store your data

Your data is stored securely using password-protected systems, such as:

Email
Google Workspace
Accounting or invoicing software (when needed)

I don’t sell or share your personal data with anyone else.

How long I keep your data

Client records and invoices are kept for up to 6 years to meet HMRC requirements
Other personal data is deleted when no longer needed

Website analytics & cookies

I use analytics tools (Google Analytics and Jetpack) to understand how visitors use the site and to help improve it.

These tools collect anonymous, aggregated information such as which pages are visited, time spent on the site, device type, general location, and where visitors came from. This information doesn’t identify you personally.

Google may process analytics data to maintain and improve its services, in line with its own privacy policies.

Only minimal cookies are used for site functionality and basic analytics.

You can find out more about how Google handles data in the Google Analytics Privacy Policy.

Your rights

You can:

Ask to see the information I hold about you
Request corrections or deletion
Object to how I use your info
Ask for a copy of your data

To do any of these, contact me at: lmayneflower@gmail.com

Changes to this policy

I may update this policy from time to time — the latest version is always here.

Chester, UK